Got questions? You’re in the right place!
What do the different order status mean?
The order status let you know how far along your order is. The following status are used for an order to Process.
- Pending / On Hold – Order placed Successfully but the Payment is awaiting & in case of Cash on Delivery order has not been confirmed Yet.
- Processing – Payment / Confirmation for your order is received & order is accepted by the merchant, But the order is awaiting fulfillment.
- Ready to Ship – Your order has been dispatched / shipped that contains the Tracking number & name of the logistics provider.
- Shipped – Your order has been dispatched / shipped that contains the Tracking number & name of the logistics provider.
- How do I know my order is confirmed?
- How do I check the status of my order?
- What do I do if I get wrong update messages from courier company?
- What if I choose to have my order replaced and the product is sold out?
- Can I open and check the contents of my package before accepting delivery?
- Cashback Offer
- How do I place a cancellation request on getglamr.com?
- What is order verification? Why is it required?
- What is the process for Cash on Delivery(COD)?
- How are items packaged?