Got questions? You’re in the right place!
What do I do if I get wrong update messages from courier company?
You can check the current status of your order, just click on TRACK ORDER to get real time status of your order.
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- How do I know my order is confirmed?
- What if I choose to have my order replaced and the product is sold out?
- How long will it take me to receive the refund for my return or cancel?
- Can I open and check the contents of my package before accepting delivery?
- I paid cash on delivery, how would I get the refund?
- How long does it take for an order to get delivered?
- What is order verification? Why is it required?
- How are items packaged?
- I have requested a replacement, when will I receive it?