Got questions? You’re in the right place!
I have requested a replacement, when will I receive it?
Once you have raised a replacement request, our team will investigate and initiate the replacement process. You will receive an e-mail/sms advising you on the new order confirmation.
- Cashback Offer
- How do I know my order is confirmed?
- What is the difference between dispatch and delivery?
- How are items packaged?
- What if I choose to have my order replaced and the product is sold out?
- How long will it take me to receive the refund for my return or cancel?
- Can I open and check the contents of my package before accepting delivery?
- I paid cash on delivery, how would I get the refund?
- How long does it take for an order to get delivered?
- What is order verification? Why is it required?