Got questions? You’re in the right place!
How do I place a return/replacement request on getglamr.com?
- If you are not completely satisfied with your purchase from Getglamr, you can return the product to us. Returns are applicable only in the case when the size doesn’t fits in or we have by mistake deliver a wrong size.
- To return an order, write to our customer care at email@example.com.
- The parcel should be in its original packaging and box as received along with all the trims & accessories (back support, clips, tags, laces, etc.) with the original invoice. Worn or damaged products will not be accepted.
- At the time of returning order, you can ship the products back to our warehouse. In this case, please pack the products carefully and put one copy of invoice inside the box along with the products. Make sure you write our complete warehouse address on the packet along with the phone number.
- How do I place a cancellation request on getglamr.com?
- Do I have to pay any shipping and delivery charges?
- How long does it take for an order to get delivered?
- I have requested a replacement, when will I receive it?
- What do I do if I get wrong update messages from courier company?
- What if I choose to have my order replaced and the product is sold out?
- How do I check the status of my order?
- What is order verification? Why is it required?
- Which courier company will deliver my order? Is it possible to choose my preferred delivery partner?
- How are items packaged?