Got questions? You’re in the right place!
How do I place a return request on getglamr.com?
- To return an order, write to our customer care at firstname.lastname@example.org.
- You can place a return request within 15 days of order placement.
- The parcel should be in its original packaging and box as received along with all the trims & accessories (back support, clips, tags, laces, etc.) with the original invoice. Worn or damaged products will not be accepted.
- At the time of returning order, you can ship the products back to our warehouse. In this case, please pack the products carefully and put one copy of invoice inside the box along with the products. Make sure you write our complete warehouse address on the packet along with the phone number.
- Once the return request is created, we will ensure that the return is processed as soon as possible.
- What if I choose to have my order replaced and the product is sold out?
- Which courier company will deliver my order? Is it possible to choose my preferred delivery partner?
- I have placed my order. What next?
- How long will it take me to receive the refund for my return or cancel?
- How do I place a cancellation request on getglamr.com?
- Why have I not received my order yet?
- How do I check the status of my order?
- What is order verification? Why is it required?
- How do I know my order is confirmed?
- What do I do if I get wrong update messages from courier company?