Got questions? You’re in the right place!
How do I place a replacement request on getglamr.com?
- If you are not completely satisfied with your purchase from Getglamr, you can return the product to us. Returns are applicable only in the case when the size doesn’t fits in or we have by mistake deliver a wrong size.
- Please note that we only offer returns, NO REFUNDS in the form of cash will be issued by Getglamr. Refunds, if any will be issued in the form of store credits only.
- To return an order, write to our customer care at email@example.com.
- The parcel should be in its original packaging and box as received along with all the trims & accessories (back support, clips, tags, laces, etc.) with the original invoice. Worn or damaged products will not be accepted.
- At the time of returning order, you can ship the products back to our warehouse. In this case, please pack the products carefully and put one copy of invoice inside the box along with the products. Make sure you write our complete warehouse address on the packet along with the phone number.
- How do I place a cancellation request on getglamr.com?
- Why does the dispatch time vary from seller to seller?
- I paid cash on delivery, how would I get the refund?
- How do I place a return/replacement request on getglamr.com?
- How do I know my order is confirmed?
- I have requested a replacement, when will I receive it?
- What if I choose to have my order replaced and the product is sold out?
- How long will it take me to receive the refund for my return or cancel?
- What if I am not available to receive my order?
- How long does it take for an order to get delivered?